When ordering your ID you have a couple of options. We have IDs both with and without a Medical Alert badge. Our Medical Alert options can be found here: HealthID.com Each ROAD iD style is available to order in one of two versions; with profile or without profile.
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The without profile version means you have the ability to customize the entire engraved faceplate with your emergency details. In the event of an emergency, these details are what a first responder will have access to.
The with profile version means you can customize all but the last two lines of the engraved faceplate. The last two lines on the faceplate are instructions for first responders. After your faceplate has been ordered, you will create an online emergency response profile. The profile will contain your emergency contacts, allergies, medical history, medications and much more. In the event of an emergency, first responders will use your engraved faceplate to gain access to the online profile.
You can create an account and start putting in your emergency information at any time here: MyRoadID.com/Activate. When you have the new ID in your possession, you will need to visit this link again to attach the ID's Serial Number and PIN to your new ERP.
Important: IDs MUST be activated before their corresponding ERPs can be accessed by First Responders. Also don't forget that each Interactive ID includes 6 FREE months of membership to our Emergency Response System.
When ordering an Interactive ID, you will have a few choices to make while personalizing the ID.
First, you will need to select "Yes, please" to add this option on and ensure your ID is engraved with that Serial and PIN number on the back. This will appear as such:
Once this is chosen, you will need to select the Add to Cart button. This will open up your customization form to provide the information you would like to be engraved. The bottom two lines that are reserved for our information feature drop-down menus. The first has Profile Instructions, which is your preference of how you would like to portray the best description of what your profile highlights. For example, if you list your medical information on the ID and would rather your contacts be on the profile, you can choose "For Emergency Contacts". For a more general instruction we also have "For ID Information." Your profile will contain the same information no matter the choice of instruction.
The bottom line shows some different phone numbers you can choose from as well. You will see 3 different options for the United States phone number.
1-859-544-0181 - Best for International travel, can be accessed worldwide.
+1-859-544-0181 - Features USA's country code for International reference.
1-800-345-6335 - Can be called from anywhere in North America. Other countries may have difficulty dialing in.
Lastly, if you want to see exactly how an Online Profile will appear to first responders, you can go on to MyROADiD.com and in the First Responder Login type in the following:
This is our sample account we use for those to preview to get a better idea of how everything will look once your profile is complete.
If you come across any questions, please don't hesitate to send them an email at Help@ROADiD.com, or give us a call at: 800-345-6336. We are available Monday-Thursday 9am-5pm ET and Friday 9am-4:30pm ET.